Effective Date: June 15, 2026
Last Updated: October 14, 2026
IronRidge Products LLC (“IronRidge,” “we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and share information when you visit ironridgetruckparts.com, purchase our products, contact us, or participate in our text messaging program.
Information We Collect
Depending on how you interact with us, we may collect:
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Your name and company name
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Billing and shipping addresses
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Email address and telephone number
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Payment information and order history
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Information you provide when requesting product information or customer support
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Website usage, device, and browsing information
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Your mobile number, messaging preferences, consent information, and messages exchanged with us when you participate in our SMS program
How We Use Information
We use information to fulfill purchases, assist customers, respond to product and order inquiries, improve our services, prevent misuse, and meet applicable legal requirements.
For customers who opt in to our SMS program, we also use their information to provide customer care by text and manage messaging preferences.
Cookies and Analytics
Our website may use cookies and analytics technologies to understand browsing activity and improve site performance and usability.
Information Sharing
We do not sell customer information or share customer data with third parties for promotional or marketing purposes.
We may disclose information to payment processors, delivery companies, and website service providers as needed to operate our business. We may also disclose information when legally required.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Program Terms and Conditions
Program Description
The IronRidge Products LLC messaging program consists of general customer care messaging to answer questions and provide support to customers.
Messages will be sent from (844) 987-7867.
Opting Out
You can cancel the SMS service at any time. Text STOP to the phone number from which you received messages.
After you send STOP, we will send you an SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us through the program.
If you want to join again, sign up as you did the first time, and we will resume sending SMS messages to you.
Help and Support
If you are experiencing issues with the messaging program, reply HELP for assistance or contact us directly at info@ironridgeproducts.com.
Message Frequency and Charges
Message frequency will vary based on communication needs.
Message and data rates may apply to messages sent to you from us and to us from you. Contact your wireless provider with questions about your text messaging or data plan.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
SMS Privacy Questions
For questions regarding privacy or the use of your information in our messaging program, review the other sections of this policy or contact info@ironridgeproducts.com.
Data Security
We take reasonable steps to safeguard customer information, although no electronic storage or transmission method can guarantee complete protection.
Third-Party Links
External websites linked from our site have their own privacy practices. Please review their policies before providing information.
Changes to This Policy
We may revise this policy by publishing an updated version here and changing the “Last Updated” date. Revisions take effect when posted.
Contact Us
IronRidge Products LLC
Website: https://ironridgetruckparts.com
Email: info@ironridgeproducts.com
Phone: (844) 987-7867